Store Policy

Customer Care

At LotusInserts™, we are committed to providing our customers with the best possible shopping experience. We understand that your Hermes handbag is a valuable investment, and we want to do everything we can to help you protect it.

Our products are handcrafted in Italy from ULTRASUEDE, a sustainable and luxurious material that offers superior protection to your handbag. If you have any suggestions or feedback, please do not hesitate to contact us.

We appreciate your business, and we are committed to providing you with the best possible customer experience. For further enquiries please contact us at enquiry@lotusinserts.com.

Privacy & Safety

At Lotus Inserts, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy and Safety Policy explains how we collect, use, and disclose your personal information when you visit our website or make a purchase through our online store.

Information We Collect

We collect the following types of personal information from you:

Contact information: This includes your name, email address, phone number, and mailing address. We collect this information when you create an account, sign up for our newsletter, or place an order.
Usage information: This includes information about how you use our website, such as the pages you visit, the products you view, and the searches you make. We collect this information using cookies and other tracking technologies.

We do not hold our customers credit card information on our servers.

How We Use Your Information

We use your personal information to:

Process your orders and provide you with customer service.
Communicate with you about your orders, promotions, and other news and information.
Improve our website and our products and services.
Protect our business and enforce our terms of use.

Disclosure of Your Information

We may disclose your personal information to the following third parties:

Service providers: We use service providers to help us with our business operations, such as processing payments, fulfilling orders, and providing customer service. These service providers will only have access to your personal information as necessary to perform their services.
Business partners: We may share your personal information with business partners to offer you products and services that may be of interest to you. We will only share your personal information with business partners that agree to protect your privacy and use your information in accordance with this Privacy and Safety Policy.
Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security measures, including firewalls, encryption, and access controls.

Limitation of Liability

We do not assume any liability for damage or changes to handbags used with our products.

In no event will LotusInserts™ be liable for any special, incidental, indirect, punitive, exemplary or consequential damages of any kind arising out of the use of our products.

Governing Law

The sale of items on the LotusInserts™ website is governed by and is to be construed in accordance with the laws in force in Singapore.

B2B Inquiries

LotusInserts™ is proud to offer our high-quality bag inserts to retailers at distributer prices. We are committed to providing our partners with the best possible service and support.

To become a distributer, please contact us at enquiry@lotusinserts.com

We Accept The Following
Payment Methods

- Credit / Debit Cards
- PAYPAL

Reproduction of the contents or product designs in any manner howsoever, by third party is strictly prohibited.