Insert for Hermès Shoulder Kelly

Produced in limited quantities, often no more than four pieces per day, each LotusInserts™ organiser is thoughtfully constructed with craftsmanship taking priority over volume, and carries its own unique serial number as a reflection of its authenticity, individuality, and production history.

LotusInserts™ currently ships to 58 countries worldwide. As part of our sustainability efforts, orders are consolidated and dispatched once per week. You will receive a shipping confirmation and tracking number once your order has been dispatched.  

Orders are processed and shipped from Singapore via premium courier service within 5 business days. All orders are shipped Delivery Duty Paid (DDP), with shipping fees, import taxes, and duties calculated at checkout.  

Once dispatched, orders are typically delivered within 3 to 7 business days, unless delayed by customs or unforeseen circumstances.

PRIVACY POLICY

At LotusInserts™, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or make a purchase through our online store.  

Information We Collect  We collect the following types of personal information from you:

• Contact information: This includes your name, email address, phone number, and mailing address. We collect this information when you make a purchase through our website.

• Usage information: This includes information about how you use our website, such as the pages you visit, the products you view, and the searches you make. We collect this information using cookies and other tracking technologies.  

We do not hold our customers' credit card information on our servers.  

How We Use Your Information  We use your personal information to:

• Process your orders and provide you with customer service.

• Communicate with you about your orders, promotions, and other news and information.

  Disclosure of Your Information We may disclose your personal information to the following third parties:

• Service providers: We use service providers to help us with our business operations, such as processing payments, fulfilling orders, and providing customer service. These service providers will only have access to your personal information as necessary to perform their services.

• Business partners and our associated companies: We may share your personal information with business partners and associated companies to offer you products and services that may be of interest to you. We will only share your personal information with business partners that agree to protect your privacy and use your information in accordance with our Store Policy.  

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security measures, including firewalls and access controls.

LIMITATION OF LIABILITY We do not assume any liability for damage or changes to handbags used with our products.

In no event will LotusInserts™ be liable for any special, incidental, indirect, punitive, exemplary or consequential damages of any kind arising out of the use of our products.

GOVERNING LAW The sale of items on the LotusInserts™ website is governed by and is to be construed in accordance with the laws in force in Singapore.

B2B INQUIRIES LotusInserts™ is proud to offer our high-quality bag inserts to retailers at distributor prices. We are committed to providing our partners with the best possible service and support.   To become a distributer, please contact us at enquiry@lotusinserts.com.

SINGLE INSERT CARE

LotusInserts™ are designed for easy care and everyday maintenance. For routine cleaning, gently wipe the surface with a soft, damp cloth. If needed, use a mild detergent diluted with water, ensuring the cloth is wrung before cleaning. Allow the insert to air dry naturally in an upright position.  

Machine washing and dry cleaning are not recommended, as they may affect the shape and structure of the insert.  

For professional cleaning, we recommend hand cleaning only using gentle tools and methods.  

Care Guidelines

• Hand clean only

• Use mild detergent

• Do not bleach

• Air dry naturally

• Do not tumble dry  

HANDBAG CARE

Remove the insert when the handbag is not in use. Handbag inserts are designed for organisation and everyday support, rather than long-term shape retention.

Our inserts are individually handcrafted and, due to their intricate construction, slight variations may occur.  

Any handbags shown are for fit and display reference only. This listing is for the organiser insert only.  

Colours of inserts may vary slightly due to lighting, screen settings, and production variations.  

Disclaimer: LotusInserts™ is an independent brand and is not affiliated with, endorsed by, or associated with any luxury handbag brands or manufacturers.